Job Summary
We are seeking a compassionate and detail-oriented Intake and Admissions Specialist to join our team. In this role, you will manage the intake process, guide new clients and their families through admissions, and ensure a seamless transition into our services. Your strong organizational skills, excellent communication abilities, and dedication to providing high-quality care to children with autism and their families will be essential to our mission.
**Hours for this position are 12:00-5:00 Monday-Friday (CST)
Key Responsibilities
- Promptly enter referrals for ABA therapy into our CRM system.
- Conduct intake interviews with new ABA clients to discuss services, company information, and assess readiness to proceed.
- Maintain regular communication with multidisciplinary team members to coordinate client care.
- Schedule ABA assessments.
- Ensure all necessary paperwork is sent to caregivers, completed, and uploaded into the CRM system prior to assessments or appointments.
- Verify insurance coverage.
- Manage client scheduling as needed.
- Document all communications and attempts to contact families or healthcare providers within the CRM system.
Qualifications and Skills
- Exceptional interpersonal and communication skills, with the ability to interact effectively with families, staff, and referral sources.
- Meticulous attention to detail and the ability to handle sensitive information with confidentiality.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Effective time management skills to prioritize tasks efficiently.
- Experience with high-volume data entry.
- Basic understanding of ABA principles and child development is preferred.
- Positive attitude and a commitment to collaborative teamwork.
Requirements
- Bachelor's degree in business administration, psychology, early childhood education, or a related field preferred; high school diploma or equivalent experience required.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Prior experience with CRM systems, such as Central Reach, is preferred.
- 2+ years' experience as a RBT, and/or 1+ years' experience working directly in the admissions/intake department within the ABA field preferred.
- Bilingual preferred.
Physical Requirements
- Prolonged Sitting: The job involves prolonged periods of sitting at a desk or workstation while performing tasks such as computer work, data analysis, and communication.
- Computer and Office Equipment: The jobholder will use standard office equipment such as computers, phones, printers, and scanners.
- Safety Risks: The office environment is generally low risk, but jobholders should be aware of ergonomic considerations to prevent discomfort or injury from prolonged sitting or improper workstation setup.
Benefits
- Competitive pay.
- Room for advancement.
- Supportive environment with ongoing collaboration.
- Meaningful work that makes a difference in the lives of individuals and families.
Global Behavior Education Alliance, LLC (GBE Alliance) is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital status, military or veteran status, sexual orientation, physical or mental disability or medical condition as defined by applicable equal opportunity laws.
Join our team and help us create brighter futures for children and families
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Paid orientation
- Paid training
- Referral program
Medical Specialty
- Pediatrics
Schedule
- Monday to Friday
Experience
- new client intake: 1 year (Preferred)
License/Certification
- Driver's License (Required)
Work Location: Remote
