Collections Representative

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Why should I work for GRC?

  • Have you ever been employed at a collection agency rated in the top 3 Best Places to Work in Collections?? You will if you join GRC! For details, please copy and paste into your browser: https://www.acainternational.org/news/best-places-to-work-in-collections-winners-announced-at-convention-2/
  • Looking for a job with competitive pay and a bonus structure? GRC has it - up to $20.00 per hour + commission!
  • Dislike dealing with traffic going to and from work? We understand, our opportunity is 100% remote!
  • Want to prioritize a work-life balance? We do too, that’s why we work Monday- Friday with no weekends!
  • Need a job with paid holidays and PTO? We got it, GRC provides 8 paid holidays and up to 3 weeks of PTO and Sick Leave!
  • Interested in a full benefits package? That’s right, GRC has that too! (Medical, Dental, Vision, 401k, Life Insurance Coverages, Critical Illness Coverage, Accident Insurance, EAP Services, etc.)
  • Training important? We’re pretty good at that too! GRC has won the Training Top 125 Award from Training Magazine – Training is paid and remote!
  • Don’t want to pay for equipment? That’s okay, we send you all the equipment needed before your start date. (Landline service required by start date)

Job Responsibilities:

  • Achieve assigned goals (specified by line of business/paper)
  • Make the required number of phone calls daily and negotiate the best possible arrangements
  • Profile debtors and obtain financial information
  • Perform skip tracing to locate debtors
  • Maintain accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications

Requirements to work for GRC:

  • Must have 5 (plus) Years 3rd party collections experience
  • Collection Management Experience is a plus
  • Must know federal/state laws and regulations (i.e., FDCPA, FCRA, TCPA, etc.)
  • Required Education: High School Diploma/GED Education
  • Ability to work independently and manage time effectively
  • Ability to perform data entry using multiple computer databases
  • After the offer is accepted, must provide proof of landline and Internet service(s) before equipment is shipped to a residence


Job Type: Full-time


Pay: Up to $20.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Referral program
  • Vision insurance
  • Work from home

Work Location: Remote

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