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About Us
At Call Boss, we believe that exceptional client support starts with a happy team. That's why we're looking for a Client Support Specialist who’s as passionate about helping people as they are about enjoying the perks of working from home. If you're ready to combine top-notch service with the comfort of your favorite workspace, keep reading
What You'll Do:
- Be the Go-To Guru: Provide stellar support to our clients via phone, email, and chat, helping them navigate any challenges they face.
- Build Relationships: Create meaningful connections with clients, ensuring they feel valued and supported every step of the way.
- Problem-Solve with Style: Tackle issues head-on, using your creativity and resourcefulness to find the best solutions.
- Stay Ahead of the Game: Keep up-to-date with our products and services, so you’re always ready with answers.
- Collaborate Remotely: Work closely with our amazing team (from all around the US) to share insights and help each other succeed.
What We're Looking For:
- Empathy Extraordinaire: You’re a natural at understanding customer’s needs and making them feel heard and appreciated.
- Excellent Communicator: You can explain complex information clearly and effectively, both in writing and verbally.
- Tech Enthusiast: You’re comfortable with digital tools and eager to solve any problems that may arise with your system.
- Independent Go-Getter: You’re motivated, organized, and thrive in a self-directed work environment.
- Positive Vibes Only: You maintain a cheerful and professional demeanor, even when the going gets tough.
Fun Work-from-Home Benefits:
- Commute-Free Living: Your daily "commute" is as short as the distance between your bed and your desk—no traffic jams here!
- Custom Workspace: Decorate your home office however you like—whether it’s filled with plants, motivational quotes, or your furry friend curled up by your feet.
- Work in Comfort: Ditch the dress code and work in your coziest outfit. Pajamas? Why not!
- Pet Co-Workers: Your pets are welcome and they might even help you brainstorm!
- Creative Breaks: Take dance breaks, go for a walk, or even squeeze in a quick yoga session on your breaks.
- Extra Me-Time: Use the time saved from commuting to pursue hobbies, exercise, or simply relax.
Requirements
- You must own your own computer (Apple or Windows). Both desktop and laptop are acceptable. A minimum of 16GB of RAM is preferred for optimal performance.
- A reliable USB headset is required for clear communication.
- High-speed internet is necessary for smooth online operations. This can be either Wi-Fi or hard-wired.
- A webcam is required for training. You will be required to have camera on for the duration of training.
- You must have a quiet, distraction-free workspace to ensure a professional and focused working environment.
How to Apply
Ready to join a team that values your well-being as much as our clients’? Send us your resume and a brief cover letter to jobs@yourcallboss.com, telling us why you’d be the perfect fit for this role. Also include a little P.S of whether you prefer a vacation at the beach or in the mountains and tell us why! Applicants who do not email their resume to jobs@yourcallboss.com will not be considered for employment.
Join Call Boss and enjoy the best of both worlds: a fulfilling career and the comfort of home. Let's make great things happen, together
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 10 – 38 per week
Benefits
- Work from home
Shift
- Day shift
- Evening shift
- Morning shift
Work Location: Remote
