Position Summary
The primary purpose of this position is computer data entry of prescription orders and medical records.
Position Details:
- 9AM-5:30PM Mon-Fri, every other Sat/Sun 9AM-5:30PM
- FrameWorks LTC Experience required, Docutrack preferred
- Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI
Responsibilities:
- Contact physician’s office as needed for refill authorization.
- Contact client for verification of orders as needed.
- Process all new and refill prescriptions.
- Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
- Document correspondence and follow up in the system.
- Prepare audit sheets and provide feedback to manager.
- Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
- Initiate and document correspondence and follow up in system.
- May assist with research of lost or missing orders per internal department requests.
- May provide backup support to other pharmacy groups based on business needs or production levels.
- Answer incoming calls promptly and provide high standard of customer service to the client.
- High School diploma or general education degree (GED).
- Pharmacy Technician license and Certification (CPhT) as per state requirements.
- Long-term care pharmacy experience preferred.
- Frameworks and Docutrack experience preferred.
- Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.
Qualifications Preferred:
- Pharmacy data entry experience; minimum one year.
- Strong knowledge of Brand/Generic drugs and medical terminology.
Why work for us?
We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
- Medical, Dental, and Vision Insurance
- Short/long Term Disability Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Programs
- Paid Time Off (PTO) and Tuition/CEU Reimbursement
$39K – $52K/yr
