Answering Service Telephone Operator

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Job Description:


***OHIO RESIDENTS ONLY***


* Answering large volume of calls
* Initiating outbound calls to clients regarding their accounts
* Develop thorough knowledge and understanding of the services offered to clients
* Ensure compliance with policies and procedures

Job Requirements:
* Excellent customer service skills required
* Proficiency with handling a high volume of calls required
* Ability to work independently and in a team environment
* Clear telephone speaking voice, paired with excellent communication skills required
* All Candidates must pass a proficiency test

* Verbal Communication, Phone Skills, Listening, Data Entry Skills, Attention to Detail,

Multi-tasking is a must

*Must be reliable and punctual with great work ethic, Professionalism

BILINGUAL (English/Spanish) a Plus but not required


Job Type: Full-time


Pay: $14.00 per hour


Expected hours: 40 per week


Benefits:

  • Health insurance
  • On-the-job training
  • Paid time off

Schedule:

  • Day shift
  • Evening shift

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote

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