Operations Specialist

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About Us

You must be a self-starter able to work in an environment that demands organization and conscientiousness. The ability to wear multiple-hats is a requirement.
The ideal qualified candidates are ambitious, results-oriented, efficiency-driven, meticulous, and highly conscientious.

The essential functions of the job include, but are not limited to the following:
  • Prepare and schedule meaningful reports
  • Understand functionality of all company software tools
  • Brainstorm in our meetings ways to improve how our business performs by highlighting areas for improvement
  • Answer phones and emails professionally while dealing directly with co-workers, clients, and vendors
  • Demonstrate excellent customer service skills through all levels of communication
  • Maintain overall knowledge of entire Invoicing (clients) and Purchasing (vendor) cycles
  • Process won opportunities into invoices and deliver to clients electronically – maintaining the highest standards
  • Provide clients with price quotes and proposals
  • Order and expedite all purchased materials and licensing – while furnishing lead-time information to sales, service, and operations teams – including returns
  • Resolve client issues within company SLAs with the highest level of professionalism
  • Maintain company directed margins for all products sold
  • Maintain files of open purchase orders with proper approvals – when applicable
  • Match daily receiving documents with open purchase orders and vendor invoices
  • Research internal receiving issues for prompt resolution
  • Assist management with month end closing, reports, and annual audit preparations

The qualified candidates are focused and have a demonstrated work ethic that includes:

  • 3 – 5 years of experience is customer service, data entry, purchasing, or other related experience
  • Ability to meet goals in an environment with freedom of direction
  • Ability to use Microsoft Windows and MS Office software
  • Is proficient with spreadsheets and other software tools
  • Good planning and organizational skills
  • Ability to multitask and prioritize work
  • Strong oral and written communication skills

$25.00/hr

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