A successful candidate for the Order Management Administrator role will be highly organized and detail-oriented. They will work with our Order Management Coordinators to maintain accurate data within our CRM.
Essential Responsibilities:
- Monitor and assign all incoming cases to our Order Management Queue to appropriate Order Management Team members based on regional assignments
- Maintain accurate data in the company CRM system (Salesforce)
- Keep current with Amplify’s products, services and pricing.
- Collaborate with other Order Management Team members to identify and share best practices and develop/ improve processes
- Work alongside other teams within the Sales organization to complete projects
Minimum Qualifications:
- Bachelor’s Degree or equivalent experience in customer service
- Data entry experience
- Customer service experience
- Adept in the use of Microsoft Office and Google Suite products, particularly Excel or Sheets
- Comfortable meeting set daily and weekly performance metrics
Preferred Qualifications:
- Highly motivated with precise attention to detail
- Proactive problem solving
- Experience in a fast-paced, high-growth corporate environment
- Salesforce experience
- Demonstrated communication and presentation skills (for both internal and customer-facing meetings)
- Finance or business background a plus
Compensation:
The hourly rate range for this role is $20.
Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.
Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email
hr-payroll@amplify.com
