Responsibilities and Duties
- Receive and manage incoming payments
- Regularly update the accounts receivable database
- Inform clients of their outstanding debts and deadlines
- Able to work independently and within a team
- Accurately update and monitor customer information
- Follow a monthly accounts receivable schedule making outbound calls for payment reminders
- Follow up with customers to ensure satisfaction with various services we offer.
Qualifications and Skills
- Prior experience in billing/ customer support is a big plus
- Long-term employment in job history is a big plus
- Strong verbal and written communication skills are essential - FAST typists only
- Able to apply the training to provide customer support
- Able to manage multiple tasks and concurrent jobs
- An ability and willingness to search for information on the internet
- A solid desire to maintain high levels of customer satisfaction
- An ability to present yourself as a professional, knowledgeable, and trusted partner
- Able to work at a fast pace
Job Type: Full-time
Salary: $15.00 per hour
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Fully Remote - Work from home
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Expected hours: 40 per week
Work Location: Remote
Job Type: Full-time
