Responsibilities:
- Receive incoming payment calls
- Review accounts for collection and close out
- Enter data and notes into the company's database accurately and in a timely manner.
- Ensure compliance with company policies and procedures during collections and incoming calls.
- Identify and resolve discrepancies with invoices and insurance estimates
- Communicate effectively with team members to ensure smooth processing for files
- Maintain organized records of processed payments and collection files
- Assist with other administrative tasks related to money, insurance and collections
Requirements:
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Ability to work efficiently in a fast-paced environment.
- Basic computer skills, including proficiency in data entry software.
- Ability to handle sensitive information with confidentiality.
- Strong communication skills, both verbal and written.
- Willingness to learn and adapt to new processes and procedures.
- Must be able to travel to Milwaukee for training.
Benefits:
Comprehensive medical, dental, vision, life, short and long-term disability, flexible spending, and health savings account options.
401(k) retirement plan with a generous company match
Employee assistance program
Paid time off
Paid holidays
Monthly stipend for cell phone and internet communication expenses
Opportunities for continuing training, team-building events and trips, and monthly social outings
