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We are looking for a fun and energetic team member to join us and work as Chat Rep! This is a fast-paced, action-packed position where you’ll interact with amazing families and work with our fantastic team.
Daily Duties:
- Assist customers with inquiries and provide accurate information through chat.
- Answer phone calls and emails and schedule appointments and manage calendars
- Perform basic clerical tasks
- Resolve customer concerns promptly and professionally.
- Document customer interactions in our internal system.
- Maintain a friendly and positive demeanor during all customer interactions.
- Filing and organizing documents.
- Data entry and managing emails (both incoming and outgoing).
- Copying and performing other administrative tasks as needed.
Skills:
- Basic computer knowledge
- Professional and friendly demeanor
- Ability to handle multiple chats
- Strong organizational skills and attention to detail!
Join our team as a Web Chat Rep and contribute to delivering outstanding customer experiences!
Job Types: Full-time, Part-time
Pay: $23.22 - $31.47 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Work from home
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift
- Split shift
Education:
- High school or equivalent (Required)
Experience:
- Customer support: 1 year (Preferred)
Location:
- California (Preferred)
Work Location: Remote
